Broken Glass: Who Pays and Deadlines for Tenants in Italy
If a window pane breaks, many tenants in Italy wonder who must pay and how quickly the repair must be carried out. The answer depends on the cause of the damage, the clauses of the lease and the distinction between ordinary and extraordinary maintenance provided by the Civil Code and tenancy law. This article clearly explains the roles of the tenant and the landlord, the practical deadlines to report the issue, how to document the damage and the steps to request repairs or reimbursements. You will find concrete examples and useful advice to protect your rights without legal complications. If necessary, we will also indicate where to seek official assistance.
Who pays for broken glass?
Liability varies: if the breakage is caused by tenant negligence the tenant must intervene; if it is due to wear or a structural defect, the landlord is responsible. The distinction is governed by the Civil Code and tenancy law.[1]
- repair: If the breakage is due to tenant negligence, generally the tenant pays for the immediate repair.
- owner: If the damage is due to ageing or a defect in the frame, the responsibility falls to the landlord, who must schedule the repair.
- payment: Check the lease and any insurance policy to understand possible reimbursements or deductibles.
Deadlines and practical steps
Report the problem in writing as soon as possible and keep proof of the communication. If you need to register documents or use the Modello RLI for contractual procedures, consult the official instructions.[2]
- time: Report the damage to the landlord in writing within a few days of the event.
- file: Send a formal communication (email, certified email or registered letter) and keep a copy of the dispatch.
- evidence: Take detailed photos, keep invoices and note any witnesses.
- move-out: If the apartment becomes uninhabitable, consider temporary solutions and record expenses incurred.
FAQ
- Who must pay if a window breaks accidentally?
- If the breakage is clearly accidental and not attributable to negligence, the repair may be the landlord's responsibility; assess case by case.
- How long do I have to report the broken glass to the landlord?
- Report the problem immediately; it is advisable to do so within a few days and always in writing to keep proof.
- Can the security deposit be used to repair the glass?
- The landlord can withhold amounts from the deposit only if the tenant is responsible and the deduction is justified with documentation.
How to
- Assess immediate safety and, if necessary, secure the area to prevent injuries.
- Notify the landlord in writing (email or certified email) and keep proof of sending.
- Document the damage with photos, receipts and witness statements.
- If the landlord does not act, consider carrying out repairs yourself only after requesting written authorization and seeking formal reimbursement.
- In case of dispute, seek legal assistance or contact the competent Court or the Justice of the Peace.
