Delivery Report: Common Errors for Tenants in Italy

Property condition, inventory, and return 3 min read · published September 11, 2025

Correctly preparing the delivery report with photos is essential for any tenant in Italy who wants to avoid disputes at the end of the tenancy. This article explains common mistakes, how to obtain effective photographic evidence, what information to include in the report and how to use official rules and forms to protect your rights during handover. You will find practical examples, actions to take immediately and references for contract registration and official documentation.[1][2]

Why the delivery report matters

The report (or inventory) describes the condition of the property at handover and together with photos is the main evidence in case of disputes over damage or deposits. A vague report or without clear photos often leads to disputes or unjustified charges.

Precise documentation reduces the likelihood of improper deductions from the security deposit.

Common mistakes and how to avoid them

1. Poor quality photos

Blurry, dark, or context-less photos make it hard to prove the real condition. Take sharp images, with natural light when possible, including corners and details such as scratches, stains or fixtures.

  • Take multiple photos for each room, including wide and detail shots.
  • Include date and time in photos or keep a log with timestamps.
  • Keep original image files and do not overwrite them.
Make sure photos include reference objects to show scale and position.

2. Generic descriptions in the report

Phrases like "good condition" are too vague. Specify measurable or visible defects and, if possible, note apparent causes (wear, damage, leaks).

  • Record each defect with location and approximate size.
  • Attach numbered photos and reference them in the report descriptions.
Linking photos and descriptions increases clarity of the report in dispute resolution.

3. Missing signature or no tenant copy

Without signatures and a tenant copy the report loses practical value. Always request the landlord's or their agent's signature and keep a signed copy.

  • Ask all present parties to sign.
  • Provide and keep a digital and paper copy of the report.
Do not leave the report unsigned: it may complicate the defense of your rights.

4. Failure to register or follow rules

Certain formalities, such as contract registration and correct contract data, affect rights in disputes. Consult official registration instructions to avoid future problems.[2]

  • Confirm consistency between the report and the registered contract.
  • Seek assistance from advisory services or tenant unions if needed.

Documents and evidence: what to collect

Besides photos and the report, keep bills, payment receipts, inventory lists and any written exchanges with the landlord. If possible, record meter readings on the handover day and include them in the report.

  • Keep payment receipts and security deposit records.
  • Attach inventories of furniture and systems condition.
  • Note dates and times of all deliveries and inspections.
Documented measurements and meter readings reduce disputes about consumptions.

Immediate practical actions

  • Report urgent defects needing repair to the landlord immediately.
  • Send a signed copy of the report by email and keep proof of delivery.
  • If you receive unjustified claims, consider mediation or legal support.
Keep a digital folder with files named by date and content to retrieve evidence quickly.

FAQ

Do I always have to complete a delivery report when I leave the property?
Yes, it is highly recommended: the report with photos is the main evidence of the property's condition and can prevent unjustified charges on the security deposit.
What happens if the landlord refuses to sign?
Note the refusal in the report, send the documentation by email and keep proof of delivery; consider legal or union assistance if the situation worsens.
Can I use only photos taken with my phone?
Yes, provided they are clear, dated and accompanied by descriptions in the report; also keep original files to prevent disputes about alterations.

How-To

  1. Schedule a handover appointment with the landlord and confirm attendance.
  2. Take wide and detail photos of each room, including timestamps if possible.
  3. Fill out the report describing each defect and referencing photos by number.
  4. Have all parties sign the report and provide a signed copy to the tenant.
  5. Send a digital copy by email and retain delivery receipts and original photos.
  6. Use the documentation to negotiate or start legal proceedings if required.

Help and Support


  1. [1] Normattiva — Legge 431/1998 e altre norme
  2. [2] Agenzia delle Entrate — Informazioni su RLI e registrazione contratti
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Italy

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.